Homeless kid called Covenant House crisis hotline

Allison was desperate when she called our crisis hotline. Our trained counselors were there to listen… and help.

365 days a year, help is always available

There are many tragic reasons why young people and their caregivers dial our NINELINE for crisis counseling.

Some call from the streets urgently seeking immediate help; others call from home asking for intervention in situations where there is physical, emotional, or sexual abuse; and many others reach out to NINELINE because they are severely depressed and contemplating suicide.

Since 1987, the Covenant House NINELINE has been helping young people in need gain immediate access to our crisis and counseling services. NINELINE is also a valuable resource for parents seeking guidance about difficult family situations, or for those desperately trying to locate a runaway child.

Our crisis counselors utilize a database of more than 30,000 social service and child welfare agencies so callers can be connected with immediate assistance – from whichever state or territory a call originates. We answer thousands of phone calls every year from kids, parents, and caregivers dealing with serious problems like abuse, running away, and suicide.

NINELINE (800-999-9999) is a free, confidential crisis hotline that operates 365 days a year, 2pm-midnight across all time zones. Acercatel (01-800-110-1010) our telephone hotline in Mexico is also available to homeless kids struggling to survive.

NINELINE is also available on the Internet at www.NINELINE.org. Here, young people can submit questions via e-mail or participate in forum conversations monitored by NINELINE counselors.

Allison was tired of running. “You run from the drugs; you run from the pimps; you run from the police; you run from everybody, and you just keep running.” Read how the NINELINE helped Allison stop running.